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Logistics companies across Iraq depend on accurate, real-time data to keep goods moving between Baghdad, Basra, Umm Qasr, and international borders. When systems fail, even for a short time, the impact can be significant. Deliveries stop, customer communication breaks down, and operations come to a sudden halt.
A Baghdad-based logistics provider recently faced this exact situation. A critical server crashed unexpectedly, leaving the team unable to access shipment data, invoices, route plans, and client records. Instead of experiencing days of downtime, the company recovered all key data within two hours with the help of Osous Al Taqnia’s data protection and disaster recovery services.
This case study shows how a modern backup strategy prevented severe operational disruption and how Iraqi businesses can build similar resilience.
The logistics company operated multiple branches in Baghdad and relied on a central server to manage:
One morning, after a brief power fluctuation in their Karrada office, the server failed to boot. Staff were locked out of the system, and critical operational data appeared lost.
Before contacting Osous Al Taqnia, the company faced:
The internal IT team attempted basic troubleshooting but quickly realized the failure affected both the main database and its on-server backup.
This situation is far more common than businesses realize, especially when backups are stored on the same hardware.
When the company reached out, our team initiated a structured recovery process.
We remotely examined:
It was clear that the local storage array was corrupted, but the good news was that the company had previously implemented a hybrid backup strategy with our team.
Because their backup environment was structured using the 3-2-1 rule, they had:
The NAS copy was affected by partial corruption, but the cloud copy remained intact.
Using secure access, we restored:
Our cloud recovery tools allowed a rapid restoration of the entire server image without delays.
To resume operations immediately, we provided a temporary virtual machine hosted in the cloud. This allowed employees to:
Operations restarted within two hours, far faster than rebuilding hardware on-site.
Once the physical server was repaired the following day, we:
This ensured the same issue would not disrupt operations again.
Without planning, the company could have suffered:
But because a backup and DR plan already existed, the impact was minimal.
This case highlights why disaster recovery is not only for large enterprises. Iraqi SMEs benefit even more because downtime hits them harder and faster.
Storing backups on the same machine is extremely risky.
Offsite copies remain untouched by power failures, hardware damage, or local disasters.
Without alerting, backup jobs may fail silently for months.
Cloud-hosted failover avoids waiting for hardware repairs.
Most Iraqi SMEs can implement a simple, affordable DR plan.
Here is what every Iraqi business should have in place.
Azure Backup, Veeam Cloud Connect, or similar solutions ensure off-site protection.
Backups must be checked automatically on a daily basis.
Prevents ransomware from altering or deleting backups.
Clear documentation saves hours during an emergency.
Testing ensures the recovery process actually works.
Our team provides end-to-end data protection solutions, including:
We tailor backup and DR strategies to meet the needs of Iraqi SMEs, enterprises, oil and gas firms, logistics companies, banks, and government organizations.
If your business cannot recover from a server failure within hours, it is time to strengthen your backup strategy. Book a consultation with our DR specialists
Osous Al Taqnia is ready to help your business stay safe, resilient, and operational no matter what happens.
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Villa S 11/5, Atconz, Erbil
62nd St, Baghdad
